Detect change early
Pulse analyses changes in Mindbody attendance and recency so your team can spot members who may need support earlier.
Pulse by The Hybrid Group
Gyms lose thousands every month to silent churn.
Pulse is your AI retention assistant. It automatically finds at-risk members, spots behaviour changes early, and gives your team instant actions to keep people training. Simple, fast, automatic.
The problem
Most gyms don't lose members overnight. They drift away quietly.
By the time someone stops showing up, it is already too late. Booking systems tell you who missed, not who is about to. Every week, gyms lose thousands in silent churn, the invisible drop-off that happens long before cancellations. Retention should not be a guessing game. It should be automatic.
The shift
From reactive retention to predictive behavioural intelligence.
Pulse learns each member's training rhythm and flags when behaviour changes, even before they miss a session. It turns those insights into a clear, daily action list for your team.
How it works
Plug it in. Watch it work.
Get your daily inbox
Each morning, see exactly who needs a check-in, sorted by risk, conversion, or renewal.
Act in seconds
Use the member context to prepare a personal check-in, then keep the final contact in your team's hands.
Learn and improve
Review the member-health view regularly and improve the retention rhythm your team follows.
Why it works
Medium-risk focus. Human-tone messages. Coach-ready design.
Pulse does not wait for cancellations. It helps your team focus where it matters most: members who are just starting to slip.
Book a Demo- AI analyses members and assigns a risk score
- Live Mindbody connection
- AI-generated member snapshot with trends
- AI-drafted SMS messaging and conversation tracking
Who it's for
Built for growing studios, trusted by serious operators.
Retention as a process, not a panic
Turn member health into a simple weekly rhythm your team actually follows.
Know who to support before class
See who is slipping so the right conversation happens on the floor, not after they cancel.
Network-wide insight
See retention across every location and share the playbooks that are working.
Today's priority actions
Not another dashboard. A daily action list.
Plug it in
Connects to the booking system you already use.
Mindbody is the live connection today. Support for other booking platforms is being prepared, but those services are not presented as live until their sync is production-ready.
Mindbody
Live today
More integrations planned
Before vs after Pulse
From manual reports to a focused retention rhythm.
- Export attendance reports
- Manually analyse the data
- Guess who is at risk
- Write custom messages
- Track responses manually
Manual and reactive
- Check the daily action list
- Send pre-written nudges
- Act on AI insights
- Track results automatically
- Focus on members
Focused and repeatable
Built for action
Make member-health conversations part of the weekly operating rhythm.
See risk signals and attendance changes without building a separate spreadsheet.
Give the team a smaller, clearer list of members who may need a personal check-in.
Use the signal to start a real conversation rather than automating the relationship away.
Start simple
See who's slipping in your gym, and fix it early.
See how the live Mindbody connection turns attendance patterns into a clearer member-health view for your team.